205 Activation Error

On activation of Fences 6 using a new subscription product key, I get the 205 error. I tried rebooting. I saw in a help document that my computer name cannot contain non-Western characters. It does not. Any ideas? I may need to revert back to my permanent license Fences 5.

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basj

Join Date 03/2001

+1642

Hello,
Sorry to hear you are having issues. Please refer to this guide https://support.stardock.com/space/SHC/1260093488/Activation+Error:+205.

If all fail please follow these directions for collecting your activation log and create a ticket for them. https://support.stardock.com/space/SHC/2493022220/Collecting+Activation+Logs

Thank you,

Basj,
Stardock Community Assistant

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I saw another user thread that had the same issue, and they tried again and it worked. So I retried activating this morning, and it worked! I noticed that Stardock was down for construction for a time period yesterday. They must have corrected this.

BTW, the support site looks to be very specific to account management, corporate accounts, etc. I thought I was at the wrong place.

Chris

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basj

Join Date 03/2001

+1642

Great, glad to hear you resolved your issue. Yes, for technical issue or question, you could post it here in the forum, but for account issue, please raise support ticker.

Thank you,

Basj,
Stardock Community Assistant

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